How do I label mentions in Analyse?

Organise your mentions efficiently by assigning tags for better categorisation and tracking.

How to Use Tags in Analyse

1. Assigning Tags Manually

• Navigate to the Mentions tab.
• Select a mention and click on the Tag icon.
• Choose an existing tag or create a new one.
• The mention will now be labeled with the selected tag.

2. Using Tags for Organization

• Group Similar Mentions – Use tags to label complaints, compliments, or product feedback.
• Track Specific Topics – Assign tags to mentions related to campaigns, competitors, or key issues.
• Facilitate Reporting – Filter mentions by tags for easier data analysis.

3. Searching and Filtering by Tags

• Go to the Filters Panel in the Mentions tab.
• Select one or multiple tags to view only the mentions labeled with those tags.

Common Use Cases

• Categorising mentions based on customer feedback topics.
• Labeling crisis-related mentions for easier tracking.
• Filtering mentions by campaign-related tags for performance analysis.