How do I select or switch teams in Engage?

Learn how to select the correct team when logging in or switch between teams.

How to Select a Team

  1. Log into Engage and complete OTP verification.
  2. If you are part of multiple teams, a Team Selection Page will appear.
  3. Click on the dropdown menu and select the correct team.
  4. The system will redirect you to the Engage Dashboard, displaying tickets and stats for your chosen team.

Switching Teams

  • Click on the Team Dropdown in the top-left menu.
  • Select the new team from the list.
  • Engage will update your ticket queue accordingly.