How do I select or switch teams in Engage?
Learn how to select the correct team when logging in or switch between teams.
How to Select a Team
- Log into Engage and complete OTP verification.
- If you are part of multiple teams, a Team Selection Page will appear.
- Click on the dropdown menu and select the correct team.
- The system will redirect you to the Engage Dashboard, displaying tickets and stats for your chosen team.
Switching Teams
- Click on the Team Dropdown in the top-left menu.
- Select the new team from the list.
- Engage will update your ticket queue accordingly.