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      Publishing TikTok Videos via Mobile

      This guide covers how to publish TikTok videos using the mobile publishing feature in Engage. Users can draft content in Engage and upload it to TikTok via the mobile app using the TikTok Upload API.

      Prerequisites

      • Access to Engage with Publisher permissions.

      • Access to the TikTok account via the mobile app.

      • An email address for publishing notifications.

      Creating and Uploading a Draft TikTok Post

      1. Navigate to a campaign in Engage.

      2. Click the Publisher icon at the bottom-right to create a new post.

      3. Select the TikTok profile from the 'Add a profile' dropdown.

      4. Set the post schedule by selecting the date and time.

      5. Enable the "Publish via TikTok mobile app" checkbox.

      6. Enter the responsible user’s email to receive publishing notifications.

      7. Add text to the post body and select a video from the Asset Library or your device.

      8. Click 'Save & Schedule' to complete the setup.

      Publishing the Video via Mobile

      1. At the scheduled time, the responsible user will receive an email notification.

      2. Click the publishing link in the email (note: link expires in 24 hours).

      3. Download the video and copy the post text.

      4. Open TikTok via the link and log into the correct account.

      5. Tap the 'Create Post' icon and then the 'Upload' icon.

      6. Select the video and paste the copied text.

      7. Make any additional edits, then tap 'Post'.

      8. Confirm the post by clicking the confirmation button in the browser.

      Troubleshooting Questions

      • Why didn’t I receive a publishing notification email?

        • Ensure that the correct email address was entered during post setup.

      • The publishing link expired—what should I do?

        • Reschedule the post from Engage to generate a new link.

      • I uploaded the wrong video—how do I fix it?

        • Edit the post in the TikTok mobile app before publishing.

      • Why am I getting an error when posting?

        • Make sure you are logged into the correct TikTok profile.