---
title: "SA Telecoms Sentiment Index: Mobile Virtual Network Operators"
description: FNB Connect led the MVNO industry with the highest CX Net Sentiment, while Standard Bank Connect's operational failures pulled its score to the lowest in the index.
image: https://dataeq.com/hubfs/sa-telecoms-sentiment-index-mvno-landing-page-link-img.png
---

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# SA Telecoms Sentiment Index:

### Mobile Virtual Network Operators

2026

FNB Connect led the MVNO industry with the highest CX Net Sentiment, while Standard Bank Connect's operational failures pulled its score to the lowest in the index.

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![sa-telecoms-sentiment-index-mvno-landing-page-img](https://dataeq.com/hs-fs/hubfs/sa-telecoms-sentiment-index-mvno-landing-page-img.png?width=543&name=sa-telecoms-sentiment-index-mvno-landing-page-img.png "sa-telecoms-sentiment-index-mvno-landing-page-img")

Explore analysis on other South African telecoms sub-sectors:

[Network Providers](https://dataeq.com/reports/sa-telecoms-sentiment-index-network-providers)

[Fibre Network Operators](https://dataeq.com/reports/sa-telecoms-sentiment-index-fibre-network-operators)

[Internet Service Providers](https://dataeq.com/reports/sa-telecoms-sentiment-index-internet-service-providers)

Largest share of voice: **FNB Connect**

53%

volume

Bottom performer in customer service Net Sentiment: **Standard Bank Connect**

**-93%**

Net Sentiment score

**AI-addressable** conversation volume: 

**78%**

volume

FNB Connect was the top performing mobile virtual network operator in Operational (CX) Net Sentiment, with a score of:

80%

![sa-telecoms-sentiment-index-mvno-landing-page-chart-img-1](https://dataeq.com/hs-fs/hubfs/sa-telecoms-sentiment-index-mvno-landing-page-chart-img-1.png?width=650&height=201&name=sa-telecoms-sentiment-index-mvno-landing-page-chart-img-1.png)

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### **Discover the key factors** that are impacting consumer sentiment towards internet service providers in South Africa.

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