---
title: South African Metros Net Sentiment Report - 2025
description: A quarterly view of public Net Sentiment online to four major metros in South Africa.
image: https://dataeq.com/hubfs/sa-metros-report-social-img.png
---

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# South African Metros Net Sentiment Report

2025

This report captures public sentiment toward four of South Africa’s largest metros—**Cape** **Town**, **Johannesburg**, **Tshwane**, and **eThekwini** based on an analysis of 300,000 online pubic mentions.

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![sa-metros-report-landing-page-img](https://dataeq.com/hs-fs/hubfs/sa-metros-report-landing-page-img.png?width=543&height=362&name=sa-metros-report-landing-page-img.png "sa-metros-report-landing-page-img")

Worst performer: **City of Joburg **

-29%

Net Sentiment score

Top performer: **Tshwane**

**-9%**

Net Sentiment score

Service delivery conversation was mostly negative 

**-68%**

Net Sentiment score

The 2025 SA Metros Net Sentiment | Pulse of the People Report tracked public online conversation across platforms such as X, —focusing on key metros within .

Tshwane recorded the best overall Net Sentiment among South Africa’s leading metros. Residents praised the delivery of clean water to Hammanskraal, mayor-led clean-up campaigns and proactive by-law enforcement.

 

Overall Net Sentiment:

### -18% 

as cities struggle with service delivery challenges.

![sa-metros-report-ns-img-1](https://dataeq.com/hs-fs/hubfs/sa-metros-report-ns-img-1.png?width=471&height=180&name=sa-metros-report-ns-img-1.png)

![search-icon](https://dataeq.com/hubfs/search-icon.svg)

### **Discover the key factors **that are impacting public sentiment toward SA's leading metros.

 

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City of Cape Town Case Study 

2022

<https://dataeq.com/resources/reports/data-led-communication-helps-solve-cape-town-water-crisis/>

SA Banking Sentiment Index 

2024

<https://dataeq.com/resources/reports/sa-banking-sentiment-index/>

PwC UAE Banking Sentiment Index 

2024

<https://dataeq.com/resources/reports/uae-banking-sentiment-index/>

UK Insurance Sentiment Index 

2024

<https://dataeq.com/resources/reports/uk-banking-sentiment-index/>

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