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Case Studies
Insights and solutions that drive ROI
Absa transforms digital customer service and experience with DataEQ
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DataEQ supports Expo 2020 in uncovering visitor experience insights and trends
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Santam transforms social customer service with DataEQ Engage
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Net Sentiment a key metric in Capitec’s path to SA’s largest bank
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Data-led communication helps solve Cape Town’s water crisis
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African Bank adopts customer-centric approach on social media
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Liberty makes better business decisions by listening to customers online
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Abdul Latif Jameel Motors unlock customer-centricity
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Virgin Active optimises social customer service with Engage
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The Shoprite Group place the customer first using social media data
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