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# Case Studies

[![Telkom Logo - DataEQ Case Study](https://dataeq.com/hubfs/telkom-logo.jpg)](https://dataeq.com/resources/case-studies/telkom-social-media-sentiment-case-study)

### [How Telkom changed consumer perception on social media](https://dataeq.com/resources/case-studies/telkom-social-media-sentiment-case-study)

[Read more](https://dataeq.com/resources/case-studies/telkom-social-media-sentiment-case-study)

[![Dubai Expo Logo - DataEQ Case Study](https://dataeq.com/hubfs/dubai-expo-2020-logo.jpg)](https://dataeq.com/resources/case-studies/expo-2020-social-media-case-study)

### [DataEQ supports Expo2020 to uncover key visitor insights](https://dataeq.com/resources/case-studies/expo-2020-social-media-case-study)

[Read more](https://dataeq.com/resources/case-studies/expo-2020-social-media-case-study)

[![X (Twitter) Logo - DataEQ Case Study](https://dataeq.com/hubfs/x-twitter-logo.jpg)](https://dataeq.com/resources/case-studies/twitter-leverages-dataeq-arabic-crowd-to-anlayse-saudi-data-trends)

### [X leverages DataEQ insights to analyse Saudi cultural trends](https://dataeq.com/resources/case-studies/twitter-leverages-dataeq-arabic-crowd-to-anlayse-saudi-data-trends)

[Read more](https://dataeq.com/resources/case-studies/twitter-leverages-dataeq-arabic-crowd-to-anlayse-saudi-data-trends)

[![Virgin Active Logo - DataEQ Case Study](https://dataeq.com/hubfs/virgin-active-logo.jpg)](https://dataeq.com/resources/case-studies/virgin-active-customer-service-case-study)

### [Virgin Active optimises social customer service with Engage](https://dataeq.com/resources/case-studies/virgin-active-customer-service-case-study)

[Read more](https://dataeq.com/resources/case-studies/virgin-active-customer-service-case-study)

[![DHL Logo - DataEQ Case Study](https://dataeq.com/hubfs/dhl-white-logo.png)](https://dataeq.com/resources/case-studies/dhl-customer-service-case-study)

### [DHL delivers service excellence with DataEQ’s Engage solution](https://dataeq.com/resources/case-studies/dhl-customer-service-case-study)

[Read more](https://dataeq.com/resources/case-studies/dhl-customer-service-case-study)

[![African Bank Logo - DataEQ Case Study](https://dataeq.com/hubfs/african-bank-logo.jpg)](https://dataeq.com/resources/case-studies/african-bank-social-media-customer-service-case-study)

### [African Bank adopts customer-centric approach on social media](https://dataeq.com/resources/case-studies/african-bank-social-media-customer-service-case-study)

[Read more](https://dataeq.com/resources/case-studies/african-bank-social-media-customer-service-case-study)

[![ABSA Logo - DataEQ Case Study](https://dataeq.com/hubfs/Imported_Blog_Media/absa-logo_homepage-article@2x-Apr-04-2024-10-24-02-7641-AM.jpg)](https://dataeq.com/resources/case-studies/absa-transforms-digital-customer-service-experience-with-brandseye)

### [Absa transforms digital customer service with DataEQ](https://dataeq.com/resources/case-studies/absa-transforms-digital-customer-service-experience-with-brandseye)

[Read more](https://dataeq.com/resources/case-studies/absa-transforms-digital-customer-service-experience-with-brandseye)

[![Santam Logo - DataEQ Case Study](https://dataeq.com/hubfs/santam-logo.jpg)](https://dataeq.com/resources/case-studies/santam-transforms-social-customer-service-brandseye-engage)

### [Santam transforms social customer service with DataEQ Engage](https://dataeq.com/resources/case-studies/santam-transforms-social-customer-service-brandseye-engage)

[Read more](https://dataeq.com/resources/case-studies/santam-transforms-social-customer-service-brandseye-engage)

[![Shoprite Logo - DataEQ Case Study](https://dataeq.com/hubfs/shoprite-logo.jpg)](https://dataeq.com/resources/case-studies/the-shoprite-group-place-the-customer-first-using-social-media-data)

### [Shoprite place the customer first using social media data](https://dataeq.com/resources/case-studies/the-shoprite-group-place-the-customer-first-using-social-media-data)

[Read more](https://dataeq.com/resources/case-studies/the-shoprite-group-place-the-customer-first-using-social-media-data)

[![Liberty Logo - DataEQ Case Study](https://dataeq.com/hubfs/liberty-logo.jpg)](https://dataeq.com/resources/case-studies/liberty-understands-customers-case-study)

### [Liberty makes better decisions by listening to customers online](https://dataeq.com/resources/case-studies/liberty-understands-customers-case-study)

[Read more](https://dataeq.com/resources/case-studies/liberty-understands-customers-case-study)

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