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# Articles

[![](https://dataeq.com/hubfs/sa-insurance-index-governance-edition-agentic-ai-readiness-news-img.jpg)](https://dataeq.com/resources/news/sa-insurance-conversation-is-92-ai-ready.-the-opportunity-remains-largely-untapped)

[Insurance](https://dataeq.com/resources/news/tag/insurance)

### [SA Insurance Conversation Is 92% AI-Ready. The Opportunity Remains Largely Untapped](https://dataeq.com/resources/news/sa-insurance-conversation-is-92-ai-ready.-the-opportunity-remains-largely-untapped)

 September 10, 2026

[Read more](https://dataeq.com/resources/news/sa-insurance-conversation-is-92-ai-ready.-the-opportunity-remains-largely-untapped)

[![](https://dataeq.com/hubfs/dataeq-iso27001-blog-cover.png)](https://dataeq.com/resources/news/dataeq-achieves-iso/iec-270012022-certification)

[Data protection](https://dataeq.com/resources/news/tag/data-protection)

### [DataEQ Achieves ISO/IEC 27001:2022 Certification](https://dataeq.com/resources/news/dataeq-achieves-iso/iec-270012022-certification)

 August 21, 2026

[Read more](https://dataeq.com/resources/news/dataeq-achieves-iso/iec-270012022-certification)

[![](https://dataeq.com/hubfs/dataeq-vulnerability-news-cover-image-2.png)](https://dataeq.com/resources/news/what-is-dataeqs-vulnerability-solution-and-how-does-it-work)

[Governance](https://dataeq.com/resources/news/tag/governance)

### [What is DataEQ's vulnerability solution and how does it work?](https://dataeq.com/resources/news/what-is-dataeqs-vulnerability-solution-and-how-does-it-work)

 August 18, 2026

[Read more](https://dataeq.com/resources/news/what-is-dataeqs-vulnerability-solution-and-how-does-it-work)

[![](https://dataeq.com/hubfs/News%20Index%20Images-1.png)](https://dataeq.com/resources/news/social-customer-service-is-a-cx-discipline.-its-time-to-run-it-like-one)

[Customer Experience](https://dataeq.com/resources/news/tag/customer-experience)

### [Social customer service is a CX discipline. It's time to run it like one](https://dataeq.com/resources/news/social-customer-service-is-a-cx-discipline.-its-time-to-run-it-like-one)

 August 14, 2026

[Read more](https://dataeq.com/resources/news/social-customer-service-is-a-cx-discipline.-its-time-to-run-it-like-one)

[![](https://dataeq.com/hubfs/Report_insights_cover_new_bg.png)](https://dataeq.com/resources/news/sa-telecoms-cx-index-2026-the-best-and-worst-rated-network-operators-isps-mvnos-fnos)

[Telecoms](https://dataeq.com/resources/news/tag/telecoms)

### [SA Telecoms CX Index 2026: The Best and Worst-Rated Network Operators, ISPs, MVNOs & FNOs](https://dataeq.com/resources/news/sa-telecoms-cx-index-2026-the-best-and-worst-rated-network-operators-isps-mvnos-fnos)

 August 14, 2026

[Read more](https://dataeq.com/resources/news/sa-telecoms-cx-index-2026-the-best-and-worst-rated-network-operators-isps-mvnos-fnos)

[![](https://dataeq.com/hubfs/dataeq-ai-agent-web-img.png)](https://dataeq.com/resources/news/what-is-dataeqs-agentic-ai-agent-and-how-does-it-work)

[Agentic AI](https://dataeq.com/resources/news/tag/agentic-ai)

### [What is DataEQ's agentic AI agent and how does it work?](https://dataeq.com/resources/news/what-is-dataeqs-agentic-ai-agent-and-how-does-it-work)

 August 3, 2026

[Read more](https://dataeq.com/resources/news/what-is-dataeqs-agentic-ai-agent-and-how-does-it-work)

[![](https://dataeq.com/hubfs/sa-telecoms-sentiment-index-isp-landing-page-link-img.png)](https://dataeq.com/resources/news/rsaweb-tops-sas-isp-sentiment-rankings-supersonic-places-last)

[Insurance](https://dataeq.com/resources/news/tag/insurance)

### [RSAWEB tops SA's ISP sentiment rankings, Supersonic places last](https://dataeq.com/resources/news/rsaweb-tops-sas-isp-sentiment-rankings-supersonic-places-last)

 July 20, 2026

[Read more](https://dataeq.com/resources/news/rsaweb-tops-sas-isp-sentiment-rankings-supersonic-places-last)

[![](https://dataeq.com/hubfs/sa-telecoms-sentiment-index-reports-page-img.jpg)](https://dataeq.com/resources/news/rain-and-cell-c-top-sa-telecoms-customer-sentiment-rankings)

[Telecoms](https://dataeq.com/resources/news/tag/telecoms)

### [rain and Cell C top SA telecoms customer sentiment rankings](https://dataeq.com/resources/news/rain-and-cell-c-top-sa-telecoms-customer-sentiment-rankings)

 July 1, 2026

[Read more](https://dataeq.com/resources/news/rain-and-cell-c-top-sa-telecoms-customer-sentiment-rankings)

[![](https://dataeq.com/hubfs/mena-streaming-services-index-2026-reports-insights-img-1.jpg)](https://dataeq.com/resources/news/shahid-osn-lead-mena-streaming-rankings-as-netflix-faces-backlash)

[Streaming Services](https://dataeq.com/resources/news/tag/streaming-services)

### [Shahid & OSN Lead MENA Streaming Rankings as Netflix Faces Backlash](https://dataeq.com/resources/news/shahid-osn-lead-mena-streaming-rankings-as-netflix-faces-backlash)

 June 29, 2026

[Read more](https://dataeq.com/resources/news/shahid-osn-lead-mena-streaming-rankings-as-netflix-faces-backlash)

[![good-outcomes-uk-claims-experience-thought-leadership](https://dataeq.com/hubfs/thought-ledership-jamie.jpg)](https://dataeq.com/resources/news/the-data-behind-the-debate-what-customers-are-actually-saying-about-claims)

[Insurance](https://dataeq.com/resources/news/tag/insurance)

### [The Data Behind the Debate: What Customers Are Actually Saying About Claims](https://dataeq.com/resources/news/the-data-behind-the-debate-what-customers-are-actually-saying-about-claims)

 May 6, 2026

[Read more](https://dataeq.com/resources/news/the-data-behind-the-debate-what-customers-are-actually-saying-about-claims)

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