Market Conduct solution allows organisations to report on new social media regulatory requirements May 4, 2024 Read more
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FNB takes top spot, while banking industry reclaims position as SA’s most loved industry November 30, 2023 Read more
Updates to Conduct Standard will force changes to social media complaints management for SA's leading banks June 10, 2021 Read more
How market conduct regulations are spreading to social media in South Africa February 1, 2021 Read more
Using social media to manage risk and understand what is really driving public sentiment January 31, 2018 Read more
Sentiment study shows why banks should tailor services to specific cultural needs November 24, 2017 Read more