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Insights and solutions that drive ROI
I&M Bank: Leading the Way in Kenyan Banking Industry
July 24, 2024
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Kenya’s Best and Worst Banks Revealed: I&M Finishes Top
July 24, 2024
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Woolworths SA’s top retailer according to customers
July 22, 2024
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South Africa’s best and worst retailers according to shoppers
July 19, 2024
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The Digital Firestorm
June 21, 2024
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rain takes top spot in SA Telecoms Sentiment Index
June 20, 2024
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Telcos need to urgently address customers’ pain points
June 6, 2024
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DataEQ’s Governance Solution
May 30, 2024
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Rising costs stir discontent amongst UK insurance customers
May 27, 2024
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Value of social data within the context of the Consumer Duty
May 24, 2024
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Social media’s role in elevating corporate accountability
May 17, 2024
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Embracing the digital shift: SA banks lead the way
May 9, 2024
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South African banks top digital experience
March 28, 2024
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Why South Africans dislike their ISPs
December 6, 2023
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FNB takes top spot, banking SA’s most loved industry
November 30, 2023
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To Remote or not to Remote?
October 10, 2023
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How Burberry became the ESG leader in UK fashion
August 8, 2023
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UK Fashion ESG Index - Is the fashion industry sustainable
August 1, 2023
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ESG an uncomfortable fit for UK’s fashion industry
July 10, 2023
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Netflix streaming provider of choice in the Middle East
June 6, 2023
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DataEQ launches AI insights co-pilot
May 22, 2023
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How social media can support firms’ Consumer Duty strategies
May 1, 2023
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Digital experience key to customer satisfaction
October 30, 2022
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The cookie apocalypse is coming
October 30, 2022
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Loans and affordability key for cash-strapped Kenyans
September 18, 2022
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3 things SA grocery shoppers care about in 2022
September 18, 2022
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The growing impact of Hellopeter on Net Sentiment
September 10, 2022
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Why AI needs a human touch
August 18, 2022
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Social customer service - how to get it right
August 1, 2022
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Twitter goes to university
May 5, 2022
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Net Promotor Score vs. Net Sentiment
May 1, 2022
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Expo 2020 Dubai's most engaging social media moments
March 8, 2022
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BrandsEye is making a change. We are now DataEQ, here's why
February 25, 2022
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BrandsEye is making a change. We are now DataEQ
February 22, 2022
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Five steps to develop a failproof social customer care strategy
February 14, 2022
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Expo's K-pop concert makes social media waves
January 19, 2022
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Real-time benchmarking against Sustainable Development Goals
January 1, 2022
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Are banking apps letting you down?
January 1, 2022
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What is sentiment analysis
October 20, 2021
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Conduct Standard updates impacts SA's leading banks
June 10, 2021
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The value of prioritised workflow in social customer service
June 9, 2021
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Market conduct regulations spreading to social media
February 1, 2021
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DataEQ launches new Market Conduct solution
February 1, 2021
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Conduct solution allows organisations to report on social data
February 1, 2021
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5 tips for optimising your social media customer service in 2021
December 10, 2020
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Black Friday social media buzz
December 4, 2020
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Banks neglect making social media a priority at their peril
November 26, 2020
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Serving customers on their social channel of choice
September 3, 2020
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Using DataEQ to implement the FSCA Conduct Standard
August 25, 2020
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4 lessons retailers can learn from social media feedback
August 18, 2020
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Want to measure CX correctly? You'll need Net Sentiment
July 21, 2020
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Wake-up call for business as consumer scrutiny grows
June 9, 2020
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Covid-19 will drive big changes in customer service
May 20, 2020
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Coronavirus and the customer service imperative
March 19, 2020
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Innovation shouldn’t forget about customer service
February 10, 2020
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5 ways to deliver better social customer service in 2020
January 6, 2020
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Improve social customer care or risk losing customers
December 6, 2019
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Consumer preferences driving big changes in customer service
October 20, 2019
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Risk. Purchase. Cancel. Service.
October 10, 2019
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Vodafone faces greatest churn threat
July 23, 2019
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EE best telco call centre in the UK, says social data
July 16, 2019
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Telecom customers panic ahead of Brexit roaming charges
June 27, 2019
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Social media data a pivotal piece of conduct reporting
June 1, 2019
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Reviewing impact of service issues on Metro Bank
April 4, 2019
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What is driving public sentiment for Middle East banks
November 11, 2018
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Digitally astute consumers demand more from SA banks
November 11, 2018
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South Africa Banking Sentiment Index 2018
October 29, 2018
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How Trump’s remark about Africa affected public sentiment
September 28, 2018
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US Chamber of Commerce - Africa Investor Sentiment Index
July 17, 2018
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More Saudi men in favour of lifting driving ban
June 21, 2018
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Why AI needs human understanding
May 17, 2018
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DataEQ speaks at the House of Lords
April 17, 2018
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A new hurdle for female politicians in the digital age
March 20, 2018
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The benefits and pitfalls of digital for female politicians
March 16, 2018
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DataEQ data key to new study on gender discourse online
March 14, 2018
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How can AI & sentiment data help drive revenue growth?
February 5, 2018
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Using social data to manage risk & understand public opinion
January 31, 2018
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Toronto Public Transport, the best in North America?
December 14, 2017
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Data shows why banks should tailor services to cultural needs
November 24, 2017
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Sentiment analysis of the Zimbabwean political crisis.
November 21, 2017
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Trump online support dwindles
November 10, 2017
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Banking Study shows why public sentiment matters
November 6, 2017
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Opinion mining - The key to mitigating political risk
November 1, 2017
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DataEQ CEO presents at World Knowledge Forum 2017
October 17, 2017
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Three Mobile tops UK social media study. Vodafone last.
October 12, 2017
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Santander tops public sentiment study of UK Banks
September 18, 2017
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Telkom biggest winners in Vodacom data debacle
September 12, 2017
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Kenyatta support drops after attacks on judiciary.
September 8, 2017
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Predicting the future
August 24, 2017
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Lord Hollick joins DataEQ
August 23, 2017
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Social media opinions point to upset in Kenyan elections
August 8, 2017
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Qatar Airways – the tale of a rapid bounce-back.
August 2, 2017
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Social media sentiment analysis for Middle East airlines
July 25, 2017
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Pro Hijab vs No Hijab
July 24, 2017
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What is really driving sentiment?
July 24, 2017
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DataEQ wins prestigious innovation award
June 19, 2017
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DataEQ partners with FCSA for UAE tolerance study
June 12, 2017
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What is opinion mining - Next level in sentiment analytics
May 25, 2017
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Opinion Mining – The future of social intelligence?
May 15, 2017
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Online opinion data shows drop in negativity to Brexit
May 1, 2017
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Battle of the least disliked in the French election debate
April 6, 2017
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Mind versus machine - Human insight in the age of automation
March 30, 2017
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Online Sentiment shows growing disapproval of Theresa May
March 17, 2017
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Telegraph - Trump & May take note of the Twitterstorm
March 14, 2017
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2017 Budget Speech social analysis
March 3, 2017
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Social analysis shows Americans against Trump order.
March 2, 2017
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More than 90% of US opposed to Trump's Immigration Ban
February 24, 2017
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Channel 4 - Fake news analysis
February 11, 2017
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BBC - Political polling using social media
February 3, 2017
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The Half-Life of Moral Outrage on Social Media
January 31, 2017
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How is fake news driving SA’s political agendas?
January 27, 2017
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Could social media be used to call Europe elections?
January 26, 2017
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Social media analytics trends in 2017
December 20, 2016
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Pizza Hut - The recipe for success
December 12, 2016
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Brand Ambassadors in the age of Social Media
December 6, 2016
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Social media sentiment shows why expectations matter
December 1, 2016
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DataEQ adds Linkedin and Youtube to their data sources
December 1, 2016
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WGNtv - A better way to predict elections?
November 17, 2016
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News24 - US Elections feature
November 17, 2016
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CNN – SA company calls Trump victory
November 15, 2016
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Fortune Magazine – DataEQ calls Trump win
November 11, 2016
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BBC – Can social media predict election results?”
November 11, 2016
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How DataEQ predicted Trump and Brexit
November 10, 2016
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Social Media accurately calls Trump and Brexit
November 9, 2016
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Clinton Supporters rally, but it may be too late
November 8, 2016
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U.S Elections – Is voter fraud just a moral panic?
November 7, 2016
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Social anlaysis points to Trump victory
November 7, 2016
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DataEQ data points to Trump victory on BBC news
November 7, 2016
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Trump to stun the world? We ask social media.
November 4, 2016
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The key to accurate social data - Human integration
November 1, 2016
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Clinton wins the debate but not the war
October 4, 2016
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The Social Phenomenon that is Black Twitter
September 20, 2016
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Tips for choosing an ORM tool
September 16, 2016
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Why social data analysis needs human understanding
September 15, 2016
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Retail – Social Media Content Guide
September 14, 2016
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Fast Food - Social media content guide
August 26, 2016
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DataEQ named top global brand monitoring tool
August 26, 2016
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Coalition Politics= Brand Management+Service Delivery
August 16, 2016
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Analysing social media could have avoided election surprise
August 6, 2016
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Introducing Fullscreen Analysis
August 1, 2016
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Who is really speaking for the ANC?
August 1, 2016
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DataEQ Fast Company Profile
July 21, 2016
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Introducing Full Screen Analysis
July 5, 2016
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How to choose a Social Media and Analytics Tool.
July 1, 2016
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DataEQ accurately predicts Brexit vote. How?
June 24, 2016
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British social media data points to EU exit
June 23, 2016
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Ethnicity classifier data insights
June 18, 2016
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DataEQ – Social Listening and ORM
June 17, 2016
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Get the most out of your brand ambassadors
June 14, 2016
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DataEQ provides 360 media monitoring solution
May 12, 2016
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How much South Africans are willing to pay for Starbucks?
March 4, 2016
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