---
title: GCC Banking Net Sentiment Report '25
description: This year’s analysis of GCC retail banking sentiment reveals varying customer perceptions across the region, with Saudi Arabia dominating the conversation.
image: https://dataeq.com/hubfs/gcc-banking-index-social-page-img-1.png
---

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# GCC Banking Net Sentiment Report

2025

This year’s analysis of GCC retail banking sentiment reveals varying customer perceptions across the region, with Saudi Arabia dominating the conversation through high volumes of both reputational and operational discussion.

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![gcc-banking-index-landing-page-img](https://dataeq.com/hs-fs/hubfs/gcc-banking-index-landing-page-img.png?width=543&height=363&name=gcc-banking-index-landing-page-img.png "gcc-banking-index-landing-page-img")

Overall Net Sentiment:

GCC region

-4%

Net Sentiment score

Top performing region:

**Bahrain**

**18%**

Net Sentiment score

Highest Reputational Net Sentiment

Qatar

**25%**

Net Sentiment score

The GCC Banking Sentiment Index is based on 2,795,103 consumer mentions collected from publicly available online conversations during 1 September 2024 to 28 February 2025. Covering all six GCC markets — Saudi Arabia, UAE, Qatar, Oman, Kuwait, and Bahrain, the study incorporates both leading incumbents and emerging digital-first players, ensuring that traditional and innovative banking models are represented.

 

Overall Reputational Net Sentiment:

### 17% 

Reputational consumer conversation dominated the commentary, accounting for **63%** of conversation volume. 

![gcc-banking-index-net-sentiment-chart](https://dataeq.com/hs-fs/hubfs/gcc-banking-index-net-sentiment-chart.png?width=550&height=392&name=gcc-banking-index-net-sentiment-chart.png)

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### **Discover the key factors **that are impacting public sentiment toward the GCC region's banking industry.

 

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KSA Banking Index: Operational Excellence 

2025

<https://dataeq.com/reports/sa-metros-sentiment-report-pulse-people>

SA Banking Sentiment Index 

2024

<https://dataeq.com/resources/reports/sa-banking-sentiment-index/>

PwC UAE Banking Sentiment Index 

2024

<https://dataeq.com/resources/reports/uae-banking-sentiment-index/>

UK Insurance Sentiment Index: Claims Edition

2025

<https://dataeq.com/resources/reports/uk-banking-sentiment-index/>

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