South African Insurance Sentiment Index
The DataEQ Insurance Sentiment Index benchmarks 15 major South African insurers against each other based on consumer Net Sentiment.

Top performer: King Price
0.1%
Net Sentiment score
Top operational: MiWay
77%
Net Sentiment score
Top reputational: Momentum
39%
Net Sentiment score
This year’s Index traced over 900 000 public non-enterprise posts across X, Hellopeter and other online sources for the period 1 April 2023 - 31 March 2024 to determine SA’s best and worst insurers according to their customers.
Hellopeter helps drive consumer praise about King Price, with a Net Sentiment of
57%

Discover the key factors that are impacting customer sentiment toward UK's leading insurers