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South African Insurance Sentiment Index

2024

The DataEQ Insurance Sentiment Index benchmarks 15 major South African insurers against each other based on consumer Net Sentiment.

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Top performer: King Price

0.1%

Net Sentiment score

Top operational: MiWay

77%

Net Sentiment score

Top reputational: Momentum 

39%

Net Sentiment score

This year’s Index traced over 900 000 public non-enterprise posts across X, Hellopeter and other online sources for the period 1 April 2023 - 31 March 2024 to determine SA’s best and worst insurers according to their customers.

Hellopeter helps drive consumer praise about King Price, with a Net Sentiment of

57%

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Discover the key factors that are impacting customer sentiment toward UK's leading insurers

 

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