---
title: UK Banking Sentiment Index
description: DataEQ has published the UK Banking Sentiment Index, revealing how nine of the region’s major banks performed on social media.
image: https://dataeq.com/hubfs/uk-banking-index-reports-page-img-2024-1.jpg
---

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# UK Banking Sentiment Index

2024

DataEQ has published the UK Banking Sentiment Index revealing how nine major UK banks ranked according to consumer feedback from social media. 

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![uk-banking-sentiment-index-banner-img](https://dataeq.com/hs-fs/hubfs/uk-banking-sentiment-index-banner-img.png?width=600&height=401&name=uk-banking-sentiment-index-banner-img.png "uk-banking-sentiment-index-banner-img")

Industry average

13%

Net Sentiment score

 

 

Overall top performer: Monzo

14%

Net Sentiment score

 

Operational top performer: Wise 

21%

Net Sentiment score

This year’s Index traced over 400 000 public non-enterprise posts on X, from 1 June – 31 August 2024. Banks featured in this year's index include: **Barclays, HSBC, Lloyds, Natwest, Monzo, Metro, Revolut, Santander** and **Wise**.

### Monzo & Wise lead

Digital banks outpeformed traditional banks, with the top three achieving positive Net Sentiment scores

![uk-banking-sentiment-index-stat-img](https://dataeq.com/hs-fs/hubfs/uk-banking-sentiment-index-stat-img.png?width=550&height=324&name=uk-banking-sentiment-index-stat-img.png)

![search-icon](https://dataeq.com/hubfs/search-icon.svg)

### **Discover the key factors **that are impacting customer sentiment toward UK's leading insurers

 

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