---
title: How do approval workflows work in Publish?
description: Learn how Publish’s approval workflows ensure content quality and compliance before posts go live
---

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# How do approval workflows work in Publish?

## Learn how Publish’s approval workflows ensure content quality and compliance before posts go live

Approval workflows in **Publish** help ensure that **social media content is reviewed, edited, and approved** before it is published. This process maintains **brand consistency, quality control, and compliance with company policies**.

---

#### **How the Approval Workflow Works in Publish**

1. **A Publishing Trainee creates a draft post.** 
     - The post is saved as a **Draft** and cannot be published without approval.
2. **The draft post is automatically submitted for approval.** 
     - A notification is sent to an **approver (Publisher or Admin)**.
3. **The approver reviews the post.** 
     - The approver can either **approve or reject** the post.
4. **If the post is approved:** 
     - It is scheduled for publishing at the configured date and time.
     - The Publishing Trainee receives an email notification that the post has been **approved and scheduled**.
5. **If the post is rejected:** 
     - It is sent back to **Draft status** for further edits.
     - The Publishing Trainee receives an email notification that the post was **rejected**.

---

#### **How to Approve or Reject a Post in Publish**

**Step 1: Access Pending Approvals**

- **Log in to Publish** at[https://engage.dataeq.com](https://engage.dataeq.com/).
- Click on **Approvals** in the navigation menu.
- Find the post marked **Pending Approval**.

**Step 2: Review and Approve or Reject the Post**

- Click on the post to **preview content and media**.
- If the post meets all requirements, click **Approve & Schedule**.
- If edits are needed, click **Reject** and add a comment for revision.

**Tip:** Approvers should check posts for **grammar, compliance, and correct tagging** before approval.

---

#### **Configuring Email Notifications for Approval Workflows**

To ensure that **approval notifications are sent to the right people**, follow these steps:

1. Click on **Settings** in Publish.
2. Select **Publishing Triggers**.
3. Add email addresses to be notified when: 
     - A **new draft post is submitted for approval**.
     - A **draft post is approved**.
     - A **draft post is rejected**.
4. Click **Save**.

**Admins** can modify approval workflows and notification settings at any time.

---

#### **Best Practices for Approval Workflows**

**Use clear guidelines** to ensure approvers know what to check before approving posts.  
**Check post quality and compliance** before approval to avoid last-minute edits.  
**Configure email alerts** so no approval request is missed.  
**Encourage feedback** when rejecting a post to help improve content.

---

#### **Troubleshooting Approval Issues**

1. **Issue: “A post is stuck in draft and not submitted for approval.”** 
     1. Ensure the **Publishing Trainee** has clicked **Save** after creating the post.
2. **Issue: “The approver didn’t receive an email notification.”** 
     1. Check **email settings** under **Publishing Triggers**.
     2. Ask the approver to check their **spam/junk folder**.
3. **Issue: “A rejected post wasn’t sent back to the trainee.”** 
     1. Ensure the post was **properly rejected**, and that an email was sent.

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