How do I create and manage notifications in Analyse?
Stay informed by setting up and managing notifications for important mentions and trends.
How to Create Notifications
1. Navigate to the Notifications Panel
- Go to Settings > Notifications in Analyse.
- Click Create New Notification to begin setup.
2. Configure Notification Settings
- Trigger Type: Choose what activates the notification (e.g., mention volume spike, high-priority mentions, sentiment shifts).
- Filters: Apply filters to narrow down notifications to specific platforms, keywords, or sentiment categories.
- Frequency: Set how often you receive notifications (real-time, hourly, daily, or weekly).
- Delivery Method: Select how you want to be notified (email, in-app, or external integrations like Slack).
3. Save and Activate
- Click Save to finalise your notification settings.
- Notifications will start triggering based on your selected criteria.
How to Manage Existing Notifications
1. View and Edit Notifications
- Navigate to Settings > Notifications.
- Click on any notification to modify its settings.
2. Enable or Disable Notifications
- Use the toggle switch next to each notification to turn it on or off without deleting it.
3. Delete Notifications
- Click Delete to remove a notification permanently.
Common Use Cases
- Receiving alerts when sentiment drops significantly.
- Monitoring spikes in brand mentions to catch potential crises early.
- Getting notified about high-priority customer complaints for quick action.
