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  3. Visualising Conversation Topics

How do I use Topic Co-Occurrence views?

Discover how different topics appear together in conversations.

How to Access the Topic Co-Occurrence View

1. Open the Topic Co-Occurrence Analysis

  • Navigate to the Themes tab.
  • Select Topic Co-Occurrence from the visualisation options.

2. Interpret the Topic Co-Occurrence Map

  • Each node represents a topic, and connecting lines indicate co-occurrence with other topics.
  • Stronger connections mean topics frequently appear together in the same mentions.
  • Hover over a topic to see related terms and their frequencies.

3. Filtering and Refining Data

  • Apply date filters to analyse co-occurrence trends over time.
  • Filter by sentiment to explore how topic relationships change in positive or negative discussions.

Why Topic Co-Occurrence Matters

  • Helps uncover hidden connections between discussion themes.
  • Reveals how issues are linked in customer conversations.
  • Aids in identifying complex brand perception patterns.

Common Use Cases

  • Understanding how brand perception links to different customer concerns.
  • Identifying frequently mentioned product features in discussions.
  • Detecting associations between industry trends and consumer sentiment.