Understanding user roles and permissions in Publish

Learn about the different user roles in Publish and what permissions they have.

In Publish, user roles define what actions each team member can take. These roles ensure content security and maintain publishing workflows.

User Roles & Permissions

Publishing Trainee (Limited Access)

1. Can create draft posts but cannot publish.
2. Cannot delete campaigns or access customer service-related features.

Publisher (Full Publishing Access)

1. Can create, edit, publish, and schedule posts.
2. Can approve/reject draft posts.
3. Can delete campaigns and campaign messages.

Admin (Full System Access)

1. Can do everything a Publisher can.
2. Can add new users and change user roles.
3. Can access both publishing and customer service features.

How to View and Manage User Roles

1. Click Settings at the top of your screen.
2. Click Users to see the list of users and their assigned roles.
3. Admins can change user roles by selecting a user and updating their permissions.

Tip: Only Admins can modify user roles.