This year’s Index traced over 400 000 public non-enterprise posts on X, from 1 June – 31 August 2024. Banks featured in this year's index include: Barclays, HSBC, Lloyds, Natwest, Monzo, Metro, Revolut, Santander and Wise.
Monzo & Wise lead
Digital banks outpeformed traditional banks, with the top three achieving positive Net Sentiment scores
Discover the key factors that are impacting customer sentiment toward UK's leading insurers
