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Our industry research and reports

We analyse public unstructured data using expert data science and advanced analytics to create industry benchmarks and research reports—offering deep insights into market trends, brand performance, and consumer sentiment

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2024
UK Insurance Sentiment Index | Product & Price

A focused look at consumer feedback in the UK insurance industry with a focus on product and price in both General and Life & Pension insurance.

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SA Medical Aid Sentiment Report

A snapshot of consumer sentiment towards South African medical aid providers – a data-driven overview based on real-time consumer feedback across the digital space.

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South African Banking Index

A deep dive into the South African Banking industry and how eight of the country’s biggest banks perform in the eyes of consumers.

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UK Banking Sentiment Index

DataEQ has published the UK Banking Sentiment Index, revealing how nine of the UK's major banks ranked in the eyes of consumers on social media.

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PwC Ghana Banking Sentiment Index

DataEQ collaborated with PwC to quantify the experiences and sentiments of consumers towards Ghana's leading retail banks.

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PwC UAE Banking Sentiment Index

DataEQ has published the UAE Banking Sentiment Index, in collaboration with PwC, revealing how seven of the region’s major banks compare.

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UK Insurance: Consumer Duty Sentiment Index

The 2024 DataEQ UK Insurance: Consumer Duty Index sheds light on whether or not insurers are delivering on customer expectation.

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PwC KSA Banking Sentiment Index

PWC Middle East in collaboration with DataEQ has published the KSA Banking Sentiment Index, measuring consumer sentiment.

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SA Insurance Sentiment Index

The DataEQ Insurance Sentiment Index benchmarks 15 major South African insurers against consumer Net Sentiment benchmarks.

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MENA Streaming Services Sentiment Report

To understand what viewers in the region are looking for in a streaming service, DataEQ collected over 1 million posts about Netflix MENA, Shahid, Starzplay, and Disney+ MENA.

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PwC SA Telecoms Sentiment Index

DataEQ has partnered with PwC to benchmark consumer sentiment on social media towards Cell C, MTN, rain, Telkom and Vodacom.

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SA Retail Sentiment Index

DataEQ has published its second South African Retail Sentiment Index, analysing consumer sentiment towards the country’s major grocery retailers.

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UK Fashion ESG Sentiment Index

A consumer-driven lens to deliver strategic insight around the key themes driving interactions towards environmental, social and governance (ESG) initiatives.

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