Log in
Language
Kenya Banking Sentiment Index img

Kenya Banking Sentiment Index

2022


DataEQ has partnered with Deloitte to benchmark consumer sentiment on Twitter towards seven of Kenya’s major retail banks

For the 2022 Kenya Banking Sentiment Index, DataEQ tracked 336 434 twitter posts about Absa, Co-operative Bank, Diamond Trust Bank, Equity Bank, Kenya Commercial Bank, NCBA Bank and Stanbic.

Absa achieved the top Net Sentiment score of 12.7%, with the second-highest performer – Co-operative Bank – lagging more than 10 percentage points behind at 2.6%.

Contact us to read the full report

We use cookies on this site to provide basic functions and to improve the experience over time by better understanding our users. 
By using this site, you acknowledge that you have read and understand our cookie policy.