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2022 South African Insurance Sentiment Index

The South African Insurance
Sentiment Index


In partnership with

For the second consecutive year, DataEQ has partnered with PwC to benchmark consumer sentiment on social media amongst 15 of South Africa’s major insurers

This year’s index tracked over 470 000 public non-enterprise posts across Twitter, Hellopeter and other online sources for the period of 1 April 2021 – 31 March 2022. These posts were then processed using DataEQ’s unique Crowd and AI technology.

There has been a positive shift noted from the 2021 index, where industry trends were still largely being shaped by COVID-19 and the resulting lockdown.

Contact us to read the full report

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