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The UAE Banking Sentiment Index


In partnership with

For the second consecutive year, DataEQ has partnered with KPMG Lower Gulf to benchmark consumer sentiment on social media amongst major retail banks in the United Arab Emirates (UAE)

The seven UAE banks included in the analysis are Abu Dhabi Commercial Bank, Abu Dhabi Islamic Bank, Commercial Bank of Dubai, Dubai Islamic Bank, Emirates NBD, First Abu Dhabi Bank, and Mashreq Bank UAE.

This year’s index tracked over 172 000 public tweets mentioning these banks for the period from 1 January - 31 December 2021. These posts were then processed using DataEQ’s unique Crowd and AI technology.

Contact us to read the full report

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