Skip to content

UK Travel Insurance Sentiment Index

2026

UK travel insurance attracted largely positive online feedback in 2025, with many customers describing smooth purchase journeys and helpful frontline support.

uk-travel-insurance-landing-page-image

Top performer:

InsureandGo

90%

Overall Net Sentiment

Overall Net Sentiment: Organic feedback

-5%

Net Sentiment

Largest complaints driver: Changes in pricing

18%

Volume

The first UK Travel Insurance Index traced over 206 000 public non-enterprise posts across X and Trustpilot for the period 1 January - 31 December 2025, to determine the UK’s best and worst travel insurers according to their customers.

InsureandGo achieved the highest Overall Net Sentiment score for the period. Other insurers maintained relatively high scores. insurer. 

uk-travel-insurance-landing-page-chart-1
search-icon

Discover the key factors that are impacting customer sentiment toward the UK's leading pet insurers

 

UK Banking Sentiment Index 

2024

SA Banking Sentiment Index 

2024

PwC UAE Banking Sentiment Index 

2024

UK Insurance: Consumer Duty Index 

2024