Reports
Insights and solutions that drive ROI
DataEQ has published the UK Banking Sentiment Index, revealing how nine of the UK's major banks ranked in the eyes of consumers on social media.
Read moreThe DataEQ Botswana Banking Sentiment Index benchmarks 8 major banks against each other based on consumer Net Sentiment.
Read moreDataEQ has published the UAE Banking Sentiment Index, in collaboration with PwC, revealing how seven of the region’s major banks compare in the eyes of consumers on social media.
Read moreThe 2024 DataEQ UK Insurance: Consumer Duty Index sheds light on whether or not insurers are delivering on customer expectation as set out in Consumer Duty.
Read morePWC Middle East in collaboration with DataEQ has published the KSA Banking Sentiment Index, revealing how nine of the Kingdom’s leading financial institutions compare in the eyes of consumers on social media.
Read moreThe DataEQ Insurance Sentiment Index benchmarks 15 major South African insurers against each other based on consumer Net Sentiment.
Read moreDataEQ has published its second South African Retail Sentiment Index, which analyses consumer sentiment on social media towards the country’s major grocery retailers.
Read moreDataEQ has released the 3rd Kenyan Banking Sentiment Index, benchmarking consumer sentiment on social media towards Kenya’s major banks.
Read moreDataEQ has partnered with PwC to benchmark consumer sentiment on social media towards Cell C, MTN, rain, Telkom and Vodacom.
Read moreTo better understand digital experience, DataEQ tracked over 5 million social media posts about the country’s leading banks, insurers, retailers & telcos.
Read moreDataEQ has published its eighth South African Banking Index, revealing how eight of the country’s banks compare in social media sentiment.
Read moreDataEQ collaborated with KPMG to quantify the experiences and sentiments of consumers within the GCC towards the region’s leading banks.
Read moreAmid a growing prevalence of fraud, this index analyses consumer sentiment towards 18 UK banks, building societies and payment firms on social media.
Read moreTo understand what viewers in the region are looking for in a streaming service, DataEQ collected over 1 million posts about Netflix MENA, Shahid, Starzplay, and Disney+ MENA.
Read moreUK Insurance Sentiment Index
The latest UK Insurance Index, in collaboration with PwC, focuses on the role that social media data can play in Consumer Duty compliance.
Learn moreUK Utilities Sentiment Index
A look into the perfect storm of high energy demands amidst unstable supply in the UK to see how the country's energy providers compare in the eyes of consumers.
Learn moreSA Telecoms Index
DataEQ has partnered with PwC to benchmark consumer sentiment on social media towards Cell C, MTN, rain, Telkom and Vodacom.
Learn moreConsumer Duty Report
With 72% of social mentions referencing a Consumer Duty outcome, this PwC report explores the role that social media data can play in Consumer Duty reporting.
Learn moreX (formerly Twitter) cultural trends analysis in Saudi Arabia
Having analysed millions of mentions, DataEQ partnered with X to uncover three major cultural trends in the Saudi market.
Learn moreUAE Banking Index
Through social media analysis, DataEQ - in collaboration with KPMG - unpacked how the UAE's major banks compare in the eyes of consumers.
Learn moreA new frontier for treating customers fairly on socials
The trend towards outcomes-focused market conduct regulations has seen South African financial service providers (FSPs) come under increased pressure to report on social
Learn moreUK Fashion ESG Sentiment Index
This index uses a consumer-driven lens to deliver strategic insight around key themes driving negative and positive interactions towards ESG initiatives of UK retailers.
Learn moreIrish Insurance Sentiment Index
To better understand the key themes within social media data, PwC have partnered with DataEQ to analyse consumer sentiment toward the Irish insurance industry.
Learn more