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News
Insights and solutions that drive ROI
What is sentiment analysis
October 20, 2021
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Conduct Standard updates impacts SA's leading banks
June 10, 2021
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The value of prioritised workflow in social customer service
June 9, 2021
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Market conduct regulations spreading to social media
February 1, 2021
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DataEQ launches new Market Conduct solution
February 1, 2021
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Conduct solution allows organisations to report on social data
February 1, 2021
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5 tips for optimising your social media customer service in 2021
December 10, 2020
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Black Friday social media buzz
December 4, 2020
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Banks neglect making social media a priority at their peril
November 26, 2020
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Serving customers on their social channel of choice
September 3, 2020
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