Articles

Five steps to develop a failproof social customer care strategy

February 14, 2022

Expo's K-pop concert makes social media waves

January 19, 2022

Real-time benchmarking against Sustainable Development Goals

January 1, 2022

Are banking apps letting you down?

January 1, 2022

What is sentiment analysis and why it matters for your business

October 20, 2021

Conduct Standard updates impacts SA's leading banks

June 10, 2021

The value of prioritised workflow in social customer service

June 9, 2021

Market conduct regulations spreading to social media

February 1, 2021

DataEQ launches new Market Conduct solution

February 1, 2021

Conduct solution allows organisations to report on social data

February 1, 2021