Reports
Insights and solutions that drive ROI
The latest UK Insurance Index, in collaboration with PwC, focuses on the role that social media data can play in Consumer Duty compliance.
Read moreTo better understand digital experience, DataEQ tracked over 5 million social media posts about the country’s leading banks, insurers, retailers & telcos.
Read moreThis index, conducted in collaboration with PwC, reveals how seven of the Kingdom's major banks compare in the eyes of consumers on social media.
Read moreDataEQ has published its eighth South African Banking Index, revealing how eight of the country’s banks compare in social media sentiment.
Read moreDataEQ collaborated with KPMG to quantify the experiences and sentiments of consumers within the GCC towards the region’s leading banks.
Read moreTo better understand the key themes within social media data, PwC have partnered with DataEQ to analyse consumer sentiment toward the Irish insurance industry.
Read moreAmid a growing prevalence of fraud, this index analyses consumer sentiment towards 18 UK banks, building societies and payment firms on social media.
Read moreThe third edition of this index, conducted in partnership with PwC, saw the insurance industry excel in Net Sentiment, outperforming banks, retailers, and telcos.
Read moreThis index uses a consumer-driven lens to deliver strategic insight around key themes driving negative and positive interactions towards ESG initiatives of UK retailers.
Read moreTo understand what viewers in the region are looking for in a streaming service, DataEQ collected over 1 million posts about Netflix MENA, Shahid, Starzplay, and Disney+ MENA.
Read moreDataEQ collaborated with Deloitte to benchmark consumer sentiment on social media towards Kenya's major retail banks.
Read moreThis index analyses consumer sentiment on social media towards South Africa's leading grocery retailers to offer insight into the latest trends.
Read moreUK Utilities Sentiment Index
A look into the perfect storm of high energy demands amidst unstable supply in the UK to see how the country's energy providers compare in the eyes of consumers.
Learn moreSA Telecoms Index
DataEQ has partnered with PwC to benchmark consumer sentiment on social media towards Cell C, MTN, rain, Telkom and Vodacom.
Learn moreConsumer Duty Report
With 72% of social mentions referencing a Consumer Duty outcome, this PwC report explores the role that social media data can play in Consumer Duty reporting.
Learn moreX (formerly Twitter) cultural trends analysis in Saudi Arabia
Having analysed millions of mentions, DataEQ partnered with X to uncover three major cultural trends in the Saudi market.
Learn moreUAE Banking Index
Through social media analysis, DataEQ - in collaboration with KPMG - unpacked how the UAE's major banks compare in the eyes of consumers.
Learn moreA new frontier for treating customers fairly on socials
The trend towards outcomes-focused market conduct regulations has seen South African financial service providers (FSPs) come under increased pressure to report on social
Learn more